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Both parties must schedule an intake phone interview to begin services. In addition, parties can schedule their appointment online.-   https://angeleyesappointment.setmore.com/supervisor 

In-person (video) orientation and intake phone interviews must occur before the first visit! NO EXCEPTIONS!!!! These interviews provide a forum where questions are answered, and a cooperative working relationship is established, creating a foundation for successful supervision.

 The role of the Supervisor is not to be a Guardian ad Litem, mediator, or counselor. However, considering the nature of the services, it is in the child's best interest if the Supervisor is familiar with the case history and reason for supervised visitation. Angel Eyes will need adequate information about the allegations to determine boundaries beyond the standard guidelines. A copy of all court orders is mandatory before and during the services, including past court orders that determine custody, visitation, or facts regarding the child's best interest 

 All COURT ORDERS about visitation are needed, or a written agreement among the parties is acceptable if no court order exists. The Supervisor will not willingly violate any court orders; however, the Supervisor is not law enforcement and can not enforce any court orders, including restraining orders. Therefore, it is the client's responsibility to follow all court orders and restraining orders.